• Frequently Asked Questions

    How much is the service?

    You can have your card hand-drawn by a professional illustrator starting from $17.99. We ship anywhere in the US for free using USPS First Class Mail. We also ship internationally for an additional cost.

    What kind of card will my recipient receive?

    The card is the standard A4 sheet (5.83 × 8.27 inches) and looks like this. If you have a special request, just communicate with the illustrator and find the best solution for the card you have in mind.

    How long will the process take?

    It takes around 3-5 days for our artists to draw your card, and 2-3 days of shipping before it reaches your recipient's mailbox. Communicate with the illustrator for edits, final touches and get your card ready to be mailed after that. USPS First Class Mail gets delivered in 2-3 business days nationwide.

    What if I don't like what the artist makes?

    After you receive the first sketch, you can communicate with the illustrator and ask for a light edit. We recommend you to provide as much information as possible when placing your order so that the sketch will be already matching your initial vision. You will have direct communication channel with the illustrator throughout the whole creative process.

    Can I track the shipping?

    We currently use USPS First Class Mail for mailing in the US and we are not able to provide tracking at the moment, but as we grow we will add more mailing options. At the same time we are here to listen and work around your needs: if you need to mail a card with a tracking number let us know and we will check the best options and make it happen!

    More questions?

    Feel free to contact us at team@sendadoodle.com. We're here to help!